Learning job-specific Spanish phrases enables businesses and their representatives to provide the Spanish-speaking community with exceptional customer service. As the Spanish-speaking consumer market grows with each passing year, it makes sense to learn how to bridge the communication gap and retain these loyal customers. From collecting basic information like credit card and customer contact information, to taking orders for products over the phone and in person, this course provides the tools you need to provide service to your monolingual customers.
To receive a certificate, you must complete the following: Spend 15 hours online (the program automatically tracks your time) and complete the online course assessments. For complete course details, please visit the Language Authority web site.
$119 for 6 months of unlimited access.