Overview

A scramble of reorganization and recasting, the Georgia Center's fiscal year 1997-1998 (FY 97-98, July 1997 through June 1998) left little intact organizationally. From major administration changes at year-end to realignments of departments, divisions, personnel, and budgets, it was certainly a time of transition.

Multiple University changes (topped by a new central administration), new fiscal realities, the ongoing need to sustain and maintain levels of quality -- all were contributing factors in the Center's decision to reassess its mission, goals, and ways of conducting business. Based on intense self-study, the reevaluation processes were designed to explore how best to serve Center publics, while finding new methods of achieving Center objectives.

The upheaval, however, was only of internal concern as programmatic and service levels for clients, customers, and students never dipped throughout the year, due to the expertise and dedication of the Center's faculty and staff. This "Annual Report Issue" of the Georgia Center Quarterly reflects those successes and the scope of some of the year's shifts and turns. Reviews and highlights are presented, as are facts and numbers and special staff achievements.

Highlights, Challenges

Early in the year, the Georgia Center marked a major historical milestone, commemorating four decades of service and outreach with its 40th anniversary conference "A Celebration, With Conversations About the Future" for the field of adult and continuing education in September 1997. Events and activities during the week spotlighted the Center's past accomplishments and future plans. Funded by a grant from the

W.K. Kellogg Foundation and the State of Georgia, the Georgia Center opened its doors and welcomed its first conference in January of 1957.

FY 97-98 kicked off the second 40 years with numerous highlights, successes, and challenges, such as:

  • University System of Georgia Independent Study began offering courses through the World Wide Web.
  • The University System Center -- Gwinnett expanded its non-credit continuing education programming and supported the efforts to gain approval for the construction of a new Gwinnett Center.
  • The American Language Program enrollments decreased 20.4% due in large part to the Asian economic crisis, which affected similar programs throughout the U.S.
  • Community Education Programs, the evening non-credit courses program, offered 286 courses, with 5,157 participants, a 53% increase in enrollments over FY 96-97. Forty-three new courses were created in response to students' interests.
  • The Center's computer infrastructure was upgraded significantly during the year, in the offices and the computer training labs, and for the World Wide Web.
  • The Department of Television Services extended its distance education initiatives, taking steps to ensure the Center's leadership role in electronic outreach in the future.
  • WUGA-FM garnered 19 awards for journalistic excellence, one of which was the "Pacemaker Award" from the Georgia Associated Press Broadcasters Association as the "Outstanding News Organization" for its market size, the station's second consecutive "Pacemaker Award."
  • For conferences and programs, a new continuous break service was initiated and was well-received by participants.
  • A virtual conferencing system was developed which allows clients to participate in on-line threaded discussions prior to, during, and after meetings or conferences held at the Center.
  • The building itself received some touch-ups as well, including renovations in the Hotel and the Savannah Room Restaurant and installation of an automatic teller machine in the First Floor Lobby. Funding was secured for more renovations for FY 98-99.
  • Financial results of the Center's year reflected a dramatic decline in total income and expenses due to the effects of the first full year of operation after the loss in FY 96-97 of Governmental Training (which moved to UGA's Carl Vinson Institute of Government in January 1997) and of the Evening Classes program (as of Summer Quarter 1997, UGA consolidated day and evening course offerings). Excluding these changes, income actually increased, with University System of Georgia Independent Study showing the largest increase ($469,186, a 32.6% increase). Total income dropped from $19,821,729 in FY 96-97 to $16,449,329 in FY 97-98. Total expenses dropped from $19,474,522 in FY 96-97 to $16,547,837 in FY 97-98. Georgia Center expenses were reduced to compensate for the loss of revenues.
  • The Center's central administration: In the spring, the Center's director of 15 years, Edward G. Simpson, Jr., was named The University of Georgia's first Distinguished Public Service Fellow, working with UGA's Institute of Higher Education; the position began July 1. Simpson had also served as UGA associate vice president for services (now public service and outreach) since 1992, and was an associate professor, since 1983, in the Department of Adult Education, now part of the School of Leadership and Lifelong Learning in UGA's College of Education. Simpson was the third director in the Center's history, the first two being Hugh B. Masters, from 1954 to his retirement in 1968, and Thomas W. Mahler, from 1968 until his retirement in 1983. Grover J. Andrews, UGA assistant vice president for public service and outreach and associate director of the Georgia Center, was appointed interim director. Plans are to conduct a search for a new director after the Center completes examination and refinement of its missions and goals. The main areas of the "Center in Transition," for FY 98-99 (July 1, 1998 through June 30, 1999), are Planning and Assessment, Business and Finance, Educational Programs, and Operating Services.
  • A major administrative addition during the year was the creation of a Business and Finance management area, which is responsible for the general business functions of the Center. Also, a development effort was established, in conjunction with UGA's Office of the Senior Vice President for External Affairs.

Service Area Summaries

During the FY 97-98 reorganizations, the Center operated under several distinct, temporary divisional/departmental configurations with varying assignments. The information that follows is presented along the general functional areas at the end of the fiscal year (June 1998): Instruction, Communication Ser-vices, Hotel and Operating Services, Business and Finance, and Director's Office.

Instruction

Instruction is the central focus of the Georgia Center in serving the learning needs of adults and organizations, in establishing effective partnerships with the University's schools and colleges and various units, and in establishing dynamic partnerships with individuals and organizations to meet the needs of Georgia's citizens in lifelong learning and professional education.

As part of the University's instruction and public service and outreach missions, the Center provides academic credit and continuing education programs for students, adults, and organizations. Academic credit courses are offered for undergraduate students through University System of Georgia Independent Study (USGIS) and for international graduate students through the American Language Program. University Studies provides student advisement and teaches special sections of academic assistance courses. Continuing education programs are offered through Conference and Program Development, Community Education Programs, Certificate Courses, Computer Instruction, and Learning in Retirement. Educational programs for Center staff are provided through the Center's Staff Development; educational resources, through the Center's Library. Web capabilities are enhanced through Web Development. The Center also coordinates programs offered by the University as part of a consortium of University System of Georgia institutions at the University System Center -- Gwinnett (USC-G). The University offers upper-level undergraduate and graduate courses for resident credit and offers continuing education programs at USC-G.

During FY 97-98, significant changes were implemented in most areas of Instruction, which was made up of two former divisions, Academic Credit and Instructional Services.

The American Language Program (ALP) intensive English language enrollment for FY 97-98, 580 students (from 34 countries), 20.44% lower than FY 96-97 (729), was the lowest annual enrollment since FY 92-93; the decline was due, in large part, to the Asian economic crisis which began in October 1997 and led to a decline in Asian student enrollments in intensive English programs throughout the U.S. During the same time, however, enrollments in the GSC 777 courses taught by ALP increased by 140%. ALP created a marketing plan targeted at certain parts of the world in order to increase the department's enrollment and to attract a diverse student body that economic or political crises in one area of the world would not impact significantly.

The University System of Georgia Independent Study (USGIS) program provided approximately 150 academic courses offered by academic departments from senior higher education institutions in the University System and taught by 107 faculty during FY 97-98, serving 4,546 students. Five new courses were developed, 19 courses were revised, and 30 electronic course guides were created. Development of Independent Study's electronic campus began with 17 courses incorporating e-mail lesson submission and 11 World Wide Web courses, eight of which were also offered through the Southern Regional Electronic Campus (SREC). USGIS hosted the American Association for Collegiate Independent Study (AACIS) Conference in November 1997 at the Georgia Center.

University Studies, formerly Evening Classes, had its mission and function redefined during FY 96-97, and began operating in its new role Summer Quarter 1997. The major difference was that while continuing to serve a community college function, the department no longer offered courses. Rather, students admitted to the University as Arts and Sciences-

University Studies students were enrolled in courses offered by the academic departments. University Studies students also had the advantage of participating in the University's New Student Orientation program. Continuing its dedication to a student-centered learning environment, University Studies maintained a strong academic advising program and a student support system.

The University System Center -- Gwinnett (USC-G), with a continuing education coordinator now on board, offered 45 continuing education courses attended by 1,255 participants. The UGA/Gwinnett Office furnished information and referral services to 9,133 current and prospective students and the general public; and 2,589 students used the lab for On-Line Access to Student Information System (OASIS) registration or other computer services. University of Georgia classes totaling 106 were offered at the Gwinnett Center, 10 via distance learning. A total of 1,327 students enrolled for course registrations of 1,656. Numbers of credit classes offered by UGA at USC-G in FY 97-98 decreased by 13%; students enrolled and course registrations, by 8% each. This was largely due to policies at the UGA departmental level that reduced the resources allocated for Gwinnett-based programs. Continuing education offerings increased by almost 200%.

The Department of Community Education Programs achieved significant success in both program course offerings and in enrollment, reaching a total of 491 courses and a total of 8,611 participants. Community Education Programs (CEP), the evening non-credit courses program, offered 286 courses, with 5,157 participants, a 53% increase in enrollments over FY 96-97 (3,364 participants in FY 96-97). This was the highest overall enrollment in the past six years. During the year, CEP redesigned its program catalog, offered course discounts for early enrollment and multiple course registrations, and adjusted fee structures in specific course categories. The two newest distance education courses in Certificate Courses gained the endorsement of national associations; an increase of 11% in continuing education units (CEUs) awarded to certificate course graduates was realized; and more than half of the courses now represent significant international contact, with enrollments in a total of 27 foreign countries. Computer Instruction in all its formats -- daytime courses, contract training, and conference-based events -- achieved an 81% increase in the number of the programs offered. Daytime computer course offerings represented 49% of total enrollment. Existing indicators suggest that Computer Instruction selected growth is very possible. New courses and new program initiatives were successfully implemented in the Institute for Learning in Retirement (LIR); 28% of all courses for the year were led by UGA faculty. LIR initiated instructional outreach efforts that resulted in two different types of instructional programs being established for older adult populations -- one is based at a local residential retirement center and the other involves interested older adults in a more distant community (60 miles away) without direct access to academic resources.

Program and Conference Development (PCD) maintained the number and quality of programs delivered to its clients, despite the disruptions due to reorganization and reductions in faculty and staff. Many of these were repeat programs which set attendance records this year; new clients are also returning. PCD's net income increased, and these funds were used to purchase much-needed computer and other administrative equipment for PCD and other Center departments.

Staff Development surveyed Georgia Center faculty and staff about training needs and continued development of Intranet resources. Staff Development's strategic plan for the year involved exploring alternatives for making knowledge available that people need.

FY 97-98 saw the Georgia Center's Web site, produced and maintained by Web Development staff, grow in usage, number of documents, services, and recognition. The home page was viewed more than 76,000 times; total file transfers increased 41% from the previous year. Software development projects included the expansion of secure on-line credit card capabilities. The Georgia Center upgraded its server, which will provide superior customer service through improved performance, reliability, and flexibility. Longer-range planning activities included the development of a prototype of Web-based instruction for the state Department of Family and Children Services and the creation of a prototype "Georgia Center Webcam." The tutorial "Exploring the World Wide Web" continued to be popular; its home page was viewed more than 66,000 times.

The Georgia Center Library continued to serve the Center and its patrons with the provision of books, monographs, and educational materials; circulation increased slightly over the previous year.

Through the Office of Vice President for Public Service and Outreach, the Georgia Center supported the University System of Georgia Regents Office of Development and Economic Services and the Regents Administrative Committee on Public Service and Continuing Education in accomplishing several objectives -- (1) publishing the second annual University System fiscal year "Report of Contributions to Georgia's Economic Development through Public Service/Outreach"; (2) facilitating a process for developing a public service/outreach System-wide plan of strategies for meeting future challenges, tying the mission of public service to the System's comprehensive plan and objectives of the Regents strategic plan; (3) revising the continuing education unit (CEU) reporting cycle and guidelines on the "Utilization of the Continuing Education Unit (CEU) within The University System of Georgia"; and (4) providing consultation to the primary auditor conducting a performance study for the Budget Review Oversight Commission (BROC) of the Office of the Governor concerning public service and continuing education throughout the University System.

Communication Services

The five main functions of the Communication Services area were: (1) providing support services in marketing activities for the Center; (2) providing support services for developing, reproducing, and/or publishing written and visual materials; (3) providing support services for electronic media production of informational and educational packages; (4) providing support for the Center, the University's Public Service and Outreach area, and the University in electronic outreach (distance education); and (5) managing and operating the University's public radio station, WUGA-FM.

At the end of FY 97-98, the Division of Communication Services ceased to exist, its functions reassigned within the Center's new transitional administration for FY 98-99. The new structure for FY 98-99 more closely integrates the technology support functions of the Communication Services area with the educational program development and presentation processes of individual program units.

For the period of FY 91-92 through FY 96-97, before the reorganizations and Center-wide budget adjustments of FY 97-98, Communication Services contributed support ac-tivities to the Center that were recognized with almost 70 major national-, regional-, or state-level awards from professional colleagues and organizations. Growth of the operating budget expenses was held to less than $500,000, or 27.2%, less than 4% per year. Though the division was primarily a service activity, the income generation grew by 61% -- from $476,344 in FY 91-92 to $768,878 in FY 96-97. Output measures in all meaningful categories increased significantly, while the number of full-time staff was reduced by 6%.

During the year, the Department of Television Services extended its distance education initiatives, taking steps to ensure the Center's leadership role in electronic outreach in the future. A cooperative broadcast relationship was developed with UGA's Instructional Resource Center (IRC) to deliver programming via InterMedia cable to subscribers in the Athens-Clarke County (Georgia) area. Television Services also placed new digital cameras into service, updated the video switching systems, and began improvements in the computer graphics systems. The steady upgrade of technical systems along with a formalized process for assessing the needs of clients and the effectiveness of the programs created will build the basis for continuing growth and service. Distance education through satellite, compressed-video, and Web platforms will supply the Center with a wealth of opportunities.

WUGA-FM, which celebrated 10 years of broadcasting in August 1997, received 19 awards for journalistic excellence (see "Special Staff Achievements,"). The station completed an extensive listener survey, reexamined programming and operations, and thoroughly revamped its broadcast schedule based on community preferences expressed in the listener survey.

The Department of Marketing Services continued to assist Georgia Center staff and others in the development, promotion, and delivery of Georgia Center programs, services, and resources. The Printing Services Unit processed more than 2,000 projects.

Hotel and Operating Services

The departments and units of Hotel and Operating Services conducted a range of essential efforts and activities in support of the Center's educational mission.

The Department of Conference and Event Services provides planning services and logistical support for all meetings, conferences, events, and stage presentations, as well as audiovisual, sound, and lighting services. Conference and Event Services booked 159 conference events and 1,156 non-conference events, increases of 47% and 12%, respectively, over the previous year.

The Department of Food Services is a multi-faceted operation including the Commons Coffee Shop Cafe, the Savannah Room Restaurant, and banquet operations. The department created a "Chef Apprentice Program"; instituted new menus for banquets, the restaurant, and the cafe; received an alcohol license and began service; and began offering continuous breaks for conferences.

The Department of General Services directs the planning and implementation of capital improvement projects for the Center; manages programs for the safety and security of employees and guests and for the protection of property and equipment; maintains the grounds; supervises building engineering and repair; and coordinates the telephone, mail, and message services for all Center departments. The department planned major Center-wide renovations for FY 98-99 and completed several construction projects during the year, including the rearranging of the Second Floor Concourse for the initiation of continuous break service and the installation of an automatic teller machine in the First Floor Lobby. Mail and Message Services processed an additional 410,000 pieces of mail over the previous year.

The Department of Lodging Services oversees the Hotel operation of 200 guest rooms, offering comfortable housing at moderate prices for conferees, visiting government employees, University guests, alumni, and students' parents. Lodging Services increased sleeping capacity in the Hotel by 54 beds and renovated 50 lodging rooms, with other renovations in progress at year's end. The Gift Shop added new merchandise in line with customer requests.

The Department of Environmental Design Services plans and manages social events, receptions, entertainment, and banquets related to educational conferences and University of Georgia activities. Events requiring special attention to environment are planned, promoted, and produced for regional audiences using facilities not committed to educational programming. The department also provides design services for all facility renovation projects. The department finalized major design projects for FY 98-99, including conference rooms, all corridors, public restrooms, and Hotel rooms and corridors.

Business and Finance

A major administrative addition during FY 97-98 was the creation of a Business and Finance area, which is responsible for the general business functions of the Center, formerly conducted through the Director's Office, including budgeting, administrative/business services, capital projects, and personnel/payroll. (See the "Highlights, Challenges" section, for financial details of the year.)

Director's Office

In addition to "housing" the central administration of the Georgia Center, the Director's Office also was responsible for Administrative Services, which handled the general business functions of the Center until those functions shifted to the Business and Finance area, as mentioned; Computer Services; and Staff Development (which moved to the Instruction area late in the year). During the year, the Center's development effort began, as described below.

Computer Services works to accomplish one major goal -- keep end users working. From small workgroups to Center-wide networked applications, from new employees to power users, the Computer Services staff members function as teachers, engineers, troubleshooters, agents of change, and visionaries. Highlights of the busy year included replacing 130 computers; creating additions to "FOREsight" (the Center's management information system developed in-house) for purchasing and payables and budget development, as well as enhancing the security system, registration features, and reporting and mailing options; converting the University System of Georgia Independent Study (USGIS) registration system to semester schedules; upgrading the network and the Web server capabilities; developing a virtual conferencing system, in conjunction with staff members from the Department for Program and Conference Development and from Web Development; installing a new network and application system for the Hotel; and upgrading all three computer instructional labs.

A significant accomplishment of FY 97-98 was the establishment of a development effort specifically for the Georgia Center. The development position was created in conjunction with UGA's Office of the Senior Vice President for External Affairs, which conducts the University's development programs.

Campaign groundwork began immediately as Georgia Center programs and services, prospective donors, and possible fundraising campaigns were studied. Plans are to build relationships, and funding resources, gradually for the long-term. The priorities of fundraising are structured to match the goals and objectives of the Georgia Center.

 

Year in Review: 1997-1998 Special Staff Achievements

Pat B. Brewer, head of University Studies, was elected to the Executive Board of the University Continuing Education Association (UCEA) and was appointed to UCEA's Commission on Futures and Markets, both for 1998-1999; was chair of UCEA's Division of Special Sessions, Certificate and Off-Campus Programs; and was a member of the Executive Board of the Georgia Association for Women in Education (GAWE). Also, Brewer, along with Georgia Center public service faculty members Elizabeth H. Hardaway (of University Studies), Nancy P. Thompson (of University Studies), and Sylvia R. McLaurin (of University System of Georgia Independent Study, USGIS), as well as Charles D. Hale, (a former Georgia Center public service faculty member in Evening Classes), wrote the chapter "Assessing Continuing Education at The University of Georgia: The Total Assessment Project," in Assessment Update: Progress, Trends, and Practices in Higher Education, published by Jossey-Bass Inc. Hardaway and McLaurin wrote the chapter "Confronting Decentralization: Helping Adult Students Find New Strategies for Academic Success" in Proceedings of the 1998 National Conference on the Adult Learner. Hardaway served as a member of the Executive Board of GAWE and was named a judge for the 1997 Wesley Ryals Writing Award Competition for Poetry and Fiction at Florida Southern University (awards presented March 1998). McLaurin served as chair of the Association of Continuing Higher Education (ACHE) National Committee on Professional Development; was again editor of Practicum, which is published by the Georgia Adult Education Association (GAEA); and was co-chair of the Journal Editors Group of The University of Georgia. Thompson wrote, with Susan Bierman, the chapter "Adult Students Returning to the Academic World" in The Student Success Reader, published by Prentice Hall; received the "1998 George Martin Outstanding Faculty Advisor Award" from Circle K International (the collegiate affiliate of Kiwanis International); and was chair of the Louise McBee Scholarship Committee of GAWE.

Dorothy F. Carrillo, program coordinator for the University System Center -- Gwinnett, served as vice president for membership and outreach of the Georgia Association of Women in Education (GAWE) and was a member of the Georgia Perimeter College Gwinnett Program Committee.

Ernestine M. Copas, Georgia Center executive associate director, Instruction, served as a member of the Executive Committee of Region III of the University Continuing Education Association (UCEA), as chair of the Region III UCEA Accreditation Committee, as chair of The University of Georgia (UGA) University Council Strategic Planning Committee, and as a member of the Athens-Clarke County Chamber of Commerce Public Education Steering Committee.

Judith K. DeJoy, head of the Department of Community Education Programs, received the "1997 Malcolm Knowles Award for Outstanding Adult Education Program Leadership" from the American Association for Adult and Continuing Education (AAACE), served as chair of the Older Adult Program Award Committee of the Association for Continuing Higher Education (ACHE), and wrote "Institutes for Learning in Retirement: Program Characteristics and Sponsor Institution Relations" for The Older Learner, 1998, Vol. 6(2), pp. 1-8.

Jennifer M. Ellis, educational program specialist for University System of Georgia Independent Study (USGIS), was nominated for the 1997 American Association for Collegiate Independent Study (AACIS) "Student Services Award."

Richard C. Field, head of the Department for Program and Conference Development, was a member of the University Continuing Education Association (UCEA) Conferences and Professional Programs Executive Committee for 1997-1998.

Susan K. Gill, public service representative with the American Language Program, co-wrote A Novel Approach: Being There, published in FY 1997-98, and A Novel Approach: Fried Green Tomatoes and A Novel Approach: The Color Purple, University of Michigan Press.

T. Glenn Hawes, academic year teaching associate with the American Language Program, published "The Classroom Teacher's Role in Research: The Missing Link," in Modern English Teacher, Vol. 6, No. 4, October 1997.

Michael F. Healy, research and planning specialist in the Department of Marketing Services, served as chair of the 7th Annual Marketing Seminar of the University Continuing Education Association (UCEA) and was appointed to UCEA's Marketing and Futures Commission.

Ruby P. Heaton, senior administrative secretary of Instruction, was elected to the Executive Committee of The University of Georgia Staff Council.

Pamela B. Kleiber, head of University System of Georgia Independent Study (USGIS), was a member of the American Association for Collegiate Independent Study (AACIS) Executive Board for 1997-1998, served as a Kettering Research Associate, and was the recipient of the "1997 American Association for Collegiate Independent Study Leadership Award."

Miller, Martyn J., head of the American Language Program, served on the Editorial Advisory Board of International Educator, published by NAFSA: Association of International Educators, with whom Miller also served as U.S.-based coordinator of the Overseas Educational Advisors Professional Educators Group.

Helen H. Mills, senior public service associate, served as a member of the Board of Directors of the International Association for Continuing Education and Training (IACET).

Leneva J. Morgan, public relations specialist with the Department of Marketing Services, was a nominee for the 1999 Leadership Georgia class.

"Generation to Generation: A Century of Service," produced with a grant from the Southern Association of Colleges and Schools (SACS) by Andrew J. Permar, a producer/director in the Center's Department of Television Services, received "Honorable Mention" at the Columbus (Ohio) International Film and Video Festival. The program documents the 100th anniversary of SACS. Another project of Television Services, "Eugene Odum: An Ecologist's Life," was a finalist in the New York Film and Video Festival. The program, produced by David A. Silvian, also a Television Services producer/director, profiled Odum, who is often called the "father of modern ecosystem ecology."

The Department of Marketing Services was recognized by the University Continuing Education Association (UCEA), receiving a "Gold Award" for the "WUGA-FM Promotional Campaign" and a "Gold Award" for the "Georgia Center 40th Anniversary Promotional Campaign" in UCEA's "Marketing and Promotions Awards Competition" of April 1998.

Jacqueline J. Saindon, an academic year teaching associate with the American Language Program, co-wrote "Beyond Entertainment: Novels and Film Adaptations in the ESL/EFL Classroom," for the TESL Canada Journal. Saindon also co-wrote A Novel Approach: Being There and A Novel Approach: Shawshank Redemption, published FY 97-98, and A Novel Approach: Shoeless Joe and A Novel Approach: The Color Purple, University of Michigan Press.

Carmen E. Shuler, public service representative with University System of Georgia Independent Study (USGIS), received the "1997 Georgia Adult Education Association (GAEA) Promotion and Marketing Award" at GAEA's W. R. Brown Institute in August 1997. Shuler was chair of the Mission and By-Laws and Strategic Planning Committee of the Georgia Association of Women in Education (GAWE), and was chair of the Art Exhibit and Lecture Sub-Committee of the 1998 UGA Martin Luther King, Jr. Holiday Planning Committee.

Pamela S. Suskauer, public service assistant with the American Language Program, co-wrote with Don Rubin, et al., "Non-Native Physicians as Message Sources: Effects of Accent and Ethnicity of Patients' Responses to AIDS Prevention Counseling" for Health Communication, 9 (4), 351-368, and co-wrote, with Debra Snell, "Master of Arts/Master of Science in TESOL: The Terminal Degree?" for TESOL's Intensive English Programs Newsletter, 14 (2).

Janet S. Valente, human services training associate with the Department for Program and Conference Development, served as president of the Georgia Association of Family and Consumer Sciences and served on the Board of Directors for the Georgia Gerontology Society Association.

Terry N. Williams, public service assistant with the American Language Program, was a Board of Directors member of Athens-Clarke County's Reaching Every Adult Learner (R.E.A.L.).

Christine E. Wright, public service assistant with the American Language Program, was appointed to Board of Directors of Athens-Clarke County's Reaching Every Adult Learner (R.E.A.L.) and was elected first vice president of Georgia Teachers of English to Speakers of Other Languages (GTESOL). WUGA-FM, The University of Georgia's National Public Radio affiliate operated by the Georgia Center for Continuing Education, was recognized this year with 19 programming awards. The awards included the "Pacemaker Award" from the Georgia Associated Press Broadcasters Association as the "Outstanding News Organization" in its market size for the year, the station's second consecutive "Pacemaker Award." Over the last four years, WUGA-FM has received more than 40 awards for a wide range of newscasts and special programs.

The 1997-1998 awards were:

  • From the Georgia Associated Press Broadcasters Association, for Class B Radio (Medium-Sized Market in Georgia) : "Pacemaker Award," for "Outstanding News Organization," to the News and Public Affairs Unit; for the show The Commons; "Best Feature Reporting, First Place," for the report "New Basketball Coach," to Mary Kay Mitchell, news and public affairs director; "Best Specialized Reporting, First Place," for the report "Art as Industry," to Steven D. Lickteig, producer; "Best Specialized Reporting, Honorable Mention," for the report "Asian Americans in Entertainment," to Mitchell and Charu Kumarhia, news intern; "Best Use of Sound, First Place," for the report "Tribulation Trail," to Lickteig; "Best Spot News, First Place," for the report "Five Points Rape Suspect," to Mitchell; "Best General Reporting, First Place," for the report "New President Tours Campus," to Lickteig; "Best Series Reporting, First Place," for the reports "Forgotten Civil War Soldiers," to Claire Burke, assistant producer, and John R. Hawkins, news production assistant; "Best Public Affairs Reporting, First Place," for the report "Bike Paths," to Lickteig; "Best Public Affairs Reporting, First Place," for the report "Nancy's House," to Mitchell; and "Best Public Affairs Reporting, Honorable Mention," for the report "Graduate Student Unionization," to Lickteig.
  • From the Society of Professional Journalists, Atlanta Chapter: for the show The Commons -- "Green Eyeshade Excellence in Journalism Award, First Place, Feature Reporting," for the report "BR5-49 Band," to Lickteig; "Green Eyeshade Excellence in Journalism Award, First Place, Deadline Reporting," for the report "Five Points Rape Suspect," to Mitchell; "Green Eyeshade Excellence in Journalism Award, Finalist, Feature Reporting," for the report "Nancy's House," to Mitchell; "Green Eyeshade Excellence in Journalism Award, Finalist, Editorial," for "Sexual Harassment in the Military," to Patricia Priest, commentator; and "Green Eyeshade Excellence in Journalism Award, Finalist, Art Criticism," to Pat Flannagan, commentator.
  • From the Public Radio News Directors, Incorporated: "Award for Journalistic Excellence, Second Place, Hard Feature Category," for "Tribulation Trail," a story for the "Halloween Special" of The Commons.
  • From the Georgia Association of Broadcasters: "Award of Merit, Second Place, Best Documentary Category," for the "Halloween Special" of The Commons and "Award of Merit, Second Place, Best Newscast Category," for the "Evening Newscast" of The Commons.

Georgia Center Annual Awards and Recognition Program

The Georgia Center's Awards and Recognition Program concluded its ninth year in December 1997. For the calendar year 1997, awards were: "Award for Excellence" to Margaret H. Caufield, conference coordinator, Department for Program and Conference Development; and "Outstanding Service Awards" to Gayle K. Burnham, administrative secretary, Department of Community Learning Resources; Bradley B. Cahoon, public service assistant, Department of Community Learning Resources; Trudy P. Cain, public service assistant, Department for Program and Conference Development; Ralph T. House, groundskeeper III, Department of General Services; and Carmen E. Shuler, public service representative, University System of Georgia Independent Study.

A "Teamwork Award" went to the "FOREsight" Overview Committee, which helped guide the administration and continuing improvement of "FOREsight," the Georgia Center's management information system developed in-house. Members of the committee were: from Administrative Services -- Sandra J. Dinnan, accountant III; R. Wayne Nobles, accountant III; from Computer Services -- Jeff G. Chandler, senior programmer; John D. Fluevog, assistant department manager; Marjorie R. Gibbs, computer services specialist II; Travis D. Kitchens, senior programmer; Cheryl B. Prichard, department manager; from the Division of Communication Services -- Cathy R. Gleaton, senior administrative secretary; from the Department of Community Learning Resources -- Helen H. Mills, senior public service associate; from the Department of Conference and Event Services -- F. Mitchell Skelton, department head; from the Department for Program and Conference Development -- Margaret H. Caufield, conference coordinator; Richard C. Field, department head; Joyce A. Fleeman, conference coordinator; Josephine F. Reynolds, office manager; Amy H. Skelton, administrative specialist; and from the Office of Staff Development -- Linda S. Gilbert, associate.

 

Year in Review: 1997-1998 Special Staff Achievements

Pat B. Brewer, head of University Studies, was elected to the Executive Board of the University Continuing Education Association (UCEA) and was appointed to UCEA's Commission on Futures and Markets, both for 1998-1999; was chair of UCEA's Division of Special Sessions, Certificate and Off-Campus Programs; and was a member of the Executive Board of the Georgia Association for Women in Education (GAWE). Also, Brewer, along with Georgia Center public service faculty members Elizabeth H. Hardaway (of University Studies), Nancy P. Thompson (of University Studies), and Sylvia R. McLaurin (of University System of Georgia Independent Study, USGIS), as well as Charles D. Hale, (a former Georgia Center public service faculty member in Evening Classes), wrote the chapter "Assessing Continuing Education at The University of Georgia: The Total Assessment Project," in Assessment Update: Progress, Trends, and Practices in Higher Education, published by Jossey-Bass Inc. Hardaway and McLaurin wrote the chapter "Confronting Decentralization: Helping Adult Students Find New Strategies for Academic Success" in Proceedings of the 1998 National Conference on the Adult Learner. Hardaway served as a member of the Executive Board of GAWE and was named a judge for the 1997 Wesley Ryals Writing Award Competition for Poetry and Fiction at Florida Southern University (awards presented March 1998). McLaurin served as chair of the Association of Continuing Higher Education (ACHE) National Committee on Professional Development; was again editor of Practicum, which is published by the Georgia Adult Education Association (GAEA); and was co-chair of the Journal Editors Group of The University of Georgia. Thompson wrote, with Susan Bierman, the chapter "Adult Students Returning to the Academic World" in The Student Success Reader, published by Prentice Hall; received the "1998 George Martin Outstanding Faculty Advisor Award" from Circle K International (the collegiate affiliate of Kiwanis International); and was chair of the Louise McBee Scholarship Committee of GAWE.

Dorothy F. Carrillo, program coordinator for the University System Center -- Gwinnett, served as vice president for membership and outreach of the Georgia Association of Women in Education (GAWE) and was a member of the Georgia Perimeter College Gwinnett Program Committee.

Ernestine M. Copas, Georgia Center executive associate director, Instruction, served as a member of the Executive Committee of Region III of the University Continuing Education Association (UCEA), as chair of the Region III UCEA Accreditation Committee, as chair of The University of Georgia (UGA) University Council Strategic Planning Committee, and as a member of the Athens-Clarke County Chamber of Commerce Public Education Steering Committee.

Judith K. DeJoy, head of the Department of Community Education Programs, received the "1997 Malcolm Knowles Award for Outstanding Adult Education Program Leadership" from the American Association for Adult and Continuing Education (AAACE), served as chair of the Older Adult Program Award Committee of the Association for Continuing Higher Education (ACHE), and wrote "Institutes for Learning in Retirement: Program Characteristics and Sponsor Institution Relations" for The Older Learner, 1998, Vol. 6(2), pp. 1-8.

Jennifer M. Ellis, educational program specialist for University System of Georgia Independent Study (USGIS), was nominated for the 1997 American Association for Collegiate Independent Study (AACIS) "Student Services Award."

Richard C. Field, head of the Department for Program and Conference Development, was a member of the University Continuing Education Association (UCEA) Conferences and Professional Programs Executive Committee for 1997-1998.

Susan K. Gill, public service representative with the American Language Program, co-wrote A Novel Approach: Being There, published in FY 1997-98, and A Novel Approach: Fried Green Tomatoes and A Novel Approach: The Color Purple, University of Michigan Press.

T. Glenn Hawes, academic year teaching associate with the American Language Program, published "The Classroom Teacher's Role in Research: The Missing Link," in Modern English Teacher, Vol. 6, No. 4, October 1997.

Michael F. Healy, research and planning specialist in the Department of Marketing Services, served as chair of the 7th Annual Marketing Seminar of the University Continuing Education Association (UCEA) and was appointed to UCEA's Marketing and Futures Commission.

Ruby P. Heaton, senior administrative secretary of Instruction, was elected to the Executive Committee of The University of Georgia Staff Council.

Pamela B. Kleiber, head of University System of Georgia Independent Study (USGIS), was a member of the American Association for Collegiate Independent Study (AACIS) Executive Board for 1997-1998, served as a Kettering Research Associate, and was the recipient of the "1997 American Association for Collegiate Independent Study Leadership Award."

Miller, Martyn J., head of the American Language Program, served on the Editorial Advisory Board of International Educator, published by NAFSA: Association of International Educators, with whom Miller also served as U.S.-based coordinator of the Overseas Educational Advisors Professional Educators Group.

Helen H. Mills, senior public service associate, served as a member of the Board of Directors of the International Association for Continuing Education and Training (IACET).

Leneva J. Morgan, public relations specialist with the Department of Marketing Services, was a nominee for the 1999 Leadership Georgia class.

"Generation to Generation: A Century of Service," produced with a grant from the Southern Association of Colleges and Schools (SACS) by Andrew J. Permar, a producer/director in the Center's Department of Television Services, received "Honorable Mention" at the Columbus (Ohio) International Film and Video Festival. The program documents the 100th anniversary of SACS. Another project of Television Services, "Eugene Odum: An Ecologist's Life," was a finalist in the New York Film and Video Festival. The program, produced by David A. Silvian, also a Television Services producer/director, profiled Odum, who is often called the "father of modern ecosystem ecology."

The Department of Marketing Services was recognized by the University Continuing Education Association (UCEA), receiving a "Gold Award" for the "WUGA-FM Promotional Campaign" and a "Gold Award" for the "Georgia Center 40th Anniversary Promotional Campaign" in UCEA's "Marketing and Promotions Awards Competition" of April 1998.

Jacqueline J. Saindon, an academic year teaching associate with the American Language Program, co-wrote "Beyond Entertainment: Novels and Film Adaptations in the ESL/EFL Classroom," for the TESL Canada Journal. Saindon also co-wrote A Novel Approach: Being There and A Novel Approach: Shawshank Redemption, published FY 97-98, and A Novel Approach: Shoeless Joe and A Novel Approach: The Color Purple, University of Michigan Press.

Carmen E. Shuler, public service representative with University System of Georgia Independent Study (USGIS), received the "1997 Georgia Adult Education Association (GAEA) Promotion and Marketing Award" at GAEA's W. R. Brown Institute in August 1997. Shuler was chair of the Mission and By-Laws and Strategic Planning Committee of the Georgia Association of Women in Education (GAWE), and was chair of the Art Exhibit and Lecture Sub-Committee of the 1998 UGA Martin Luther King, Jr. Holiday Planning Committee.

Pamela S. Suskauer, public service assistant with the American Language Program, co-wrote with Don Rubin, et al., "Non-Native Physicians as Message Sources: Effects of Accent and Ethnicity of Patients' Responses to AIDS Prevention Counseling" for Health Communication, 9 (4), 351-368, and co-wrote, with Debra Snell, "Master of Arts/Master of Science in TESOL: The Terminal Degree?" for TESOL's Intensive English Programs Newsletter, 14 (2).

Janet S. Valente, human services training associate with the Department for Program and Conference Development, served as president of the Georgia Association of Family and Consumer Sciences and served on the Board of Directors for the Georgia Gerontology Society Association.

Terry N. Williams, public service assistant with the American Language Program, was a Board of Directors member of Athens-Clarke County's Reaching Every Adult Learner (R.E.A.L.).

Christine E. Wright, public service assistant with the American Language Program, was appointed to Board of Directors of Athens-Clarke County's Reaching Every Adult Learner (R.E.A.L.) and was elected first vice president of Georgia Teachers of English to Speakers of Other Languages (GTESOL). WUGA-FM, The University of Georgia's National Public Radio affiliate operated by the Georgia Center for Continuing Education, was recognized this year with 19 programming awards. The awards included the "Pacemaker Award" from the Georgia Associated Press Broadcasters Association as the "Outstanding News Organization" in its market size for the year, the station's second consecutive "Pacemaker Award." Over the last four years, WUGA-FM has received more than 40 awards for a wide range of newscasts and special programs.

The 1997-1998 awards were:

  • From the Georgia Associated Press Broadcasters Association, for Class B Radio (Medium-Sized Market in Georgia) : "Pacemaker Award," for "Outstanding News Organization," to the News and Public Affairs Unit; for the show The Commons; "Best Feature Reporting, First Place," for the report "New Basketball Coach," to Mary Kay Mitchell, news and public affairs director; "Best Specialized Reporting, First Place," for the report "Art as Industry," to Steven D. Lickteig, producer; "Best Specialized Reporting, Honorable Mention," for the report "Asian Americans in Entertainment," to Mitchell and Charu Kumarhia, news intern; "Best Use of Sound, First Place," for the report "Tribulation Trail," to Lickteig; "Best Spot News, First Place," for the report "Five Points Rape Suspect," to Mitchell; "Best General Reporting, First Place," for the report "New President Tours Campus," to Lickteig; "Best Series Reporting, First Place," for the reports "Forgotten Civil War Soldiers," to Claire Burke, assistant producer, and John R. Hawkins, news production assistant; "Best Public Affairs Reporting, First Place," for the report "Bike Paths," to Lickteig; "Best Public Affairs Reporting, First Place," for the report "Nancy's House," to Mitchell; and "Best Public Affairs Reporting, Honorable Mention," for the report "Graduate Student Unionization," to Lickteig.
  • From the Society of Professional Journalists, Atlanta Chapter: for the show The Commons -- "Green Eyeshade Excellence in Journalism Award, First Place, Feature Reporting," for the report "BR5-49 Band," to Lickteig; "Green Eyeshade Excellence in Journalism Award, First Place, Deadline Reporting," for the report "Five Points Rape Suspect," to Mitchell; "Green Eyeshade Excellence in Journalism Award, Finalist, Feature Reporting," for the report "Nancy's House," to Mitchell; "Green Eyeshade Excellence in Journalism Award, Finalist, Editorial," for "Sexual Harassment in the Military," to Patricia Priest, commentator; and "Green Eyeshade Excellence in Journalism Award, Finalist, Art Criticism," to Pat Flannagan, commentator.
  • From the Public Radio News Directors, Incorporated: "Award for Journalistic Excellence, Second Place, Hard Feature Category," for "Tribulation Trail," a story for the "Halloween Special" of The Commons.
  • From the Georgia Association of Broadcasters: "Award of Merit, Second Place, Best Documentary Category," for the "Halloween Special" of The Commons and "Award of Merit, Second Place, Best Newscast Category," for the "Evening Newscast" of The Commons.

Georgia Center Annual Awards and Recognition Program

The Georgia Center's Awards and Recognition Program concluded its ninth year in December 1997. For the calendar year 1997, awards were: "Award for Excellence" to Margaret H. Caufield, conference coordinator, Department for Program and Conference Development; and "Outstanding Service Awards" to Gayle K. Burnham, administrative secretary, Department of Community Learning Resources; Bradley B. Cahoon, public service assistant, Department of Community Learning Resources; Trudy P. Cain, public service assistant, Department for Program and Conference Development; Ralph T. House, groundskeeper III, Department of General Services; and Carmen E. Shuler, public service representative, University System of Georgia Independent Study.

A "Teamwork Award" went to the "FOREsight" Overview Committee, which helped guide the administration and continuing improvement of "FOREsight," the Georgia Center's management information system developed in-house. Members of the committee were: from Administrative Services -- Sandra J. Dinnan, accountant III; R. Wayne Nobles, accountant III; from Computer Services -- Jeff G. Chandler, senior programmer; John D. Fluevog, assistant department manager; Marjorie R. Gibbs, computer services specialist II; Travis D. Kitchens, senior programmer; Cheryl B. Prichard, department manager; from the Division of Communication Services -- Cathy R. Gleaton, senior administrative secretary; from the Department of Community Learning Resources -- Helen H. Mills, senior public service associate; from the Department of Conference and Event Services -- F. Mitchell Skelton, department head; from the Department for Program and Conference Development -- Margaret H. Caufield, conference coordinator; Richard C. Field, department head; Joyce A. Fleeman, conference coordinator; Josephine F. Reynolds, office manager; Amy H. Skelton, administrative specialist; and from the Office of Staff Development -- Linda S. Gilbert, associate.