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| Customer Service Courses at the Georgia Center | |
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The following two courses can be delivered specifically for your organization at your place or ours! For information, go to
www.georgiacenter.uga.edu/is/hero. |
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| Service Heroes in Hospitality: A Guest Service Workshop | |
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No matter what your business, outstanding customer service brings your customers back again and again. Learn specific behaviors that your customers will appreciate as you learn not only to meet, but also to exceed, their expectations of excellent customer service. |
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| Train-the-Trainer Workshop: Service Heroes in Hospitality | |
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Have your own in-house customer service training team! In this workshop, your team will acquire the skills to lead your customer initiative and to solidify the values of a customer service culture. Focus on teaching adults, hiring customer-focused personnel, and investing in great customer service.
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All contents copyright © 2008 University of Georgia Center for Continuing Education All rights reserved URL: http://www.georgiacenter.uga.edu/ppd/courses/customer.phtml This page was last revised on Tuesday, April 29th, 2008 | |