This conference will deliver IT Service Management that is tactical and practical... from the managers, directors and practitioners that make successful ITSM initiatives happen. We assume that you know the strategy for ITSM success, so we want to give you the generally accepted service management practices that well-run IT organizations use to achieve service management success!
For more information, please visit the ITSM University web site.
There will be a networking event at the famous Athens Restaurant “Last Resort” on Thursday, September 12th from 6 PM – 8 PM.
Friday, September 13, 2013
8:00 a.m. – 9:00 a.m.
9:00 a.m. – 12:00 p.m.
12:00 p.m. – 1:00 p.m.
Lunch (provided for everyone)
*ITSM Vendor Pricing Model 1-1 sessions
(make a reservation for these sessions... info [at] northcraftanalytics [dot] com)
1:00 p.m. – 5:00 p.m.
Thanks to our premier sponsor, BOMGAR.
- Registration fee - $99
Event Cancellation Policies
(1) A cancellation received by 5:00 p.m. ET on or before September 6, 2013, will be refunded, minus a $35 processing fee. No refunds will be issued thereafter; substitutions will be allowed. (2) To change or cancel your registration, call 800-884-1381, Monday through Friday, 8:00 a.m. to 5:00 p.m. ET. (3) If an event is cancelled for any reason, the UGA Hotel and Conference Center will not be responsible for any charges related to travel.
You'll be given the opportunity to make a hotel reservation as you proceed through the online registration process.
Registration Contact: The Georgia Center
registration [at] georgiacenter [dot] uga [dot] edu
Lee [dot] cullom [at] northcraftanalytics [dot] com
If you require special services, contact Jean Mann at Jean [dot] Mann [at] georgiacenter [dot] uga [dot] edu, by September 6, 2013. Dietary restrictions should be indicated on the registration form or during the online registration process.