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2025 STAFF PROFESSIONAL DEVELOPMENT CONFERENCE

Conversations that Count: Thriving Through Workplace Tension

Whether you’re navigating team conflict, delivering tough feedback or addressing sensitive topics, difficult conversations are a critical part of professional life, and how you approach them makes all the difference. In this interactive session, you’ll explore the vital role these conversations play in the workplace and discover how your mindset, preparation and communication style can influence outcomes for better or worse. Walk away with practical strategies and tools to set the stage for constructive dialogue, manage emotional responses and turn challenging discussions into opportunities for clarity, connection and growth.

Learning Objectives:

  1. Understand what makes some conversations hard and why they matter at work
  2. Learn why it’s important to face tough topics instead of avoiding them
  3. Build simple and effective strategies to handle emotions and keep conversations on track for positive results

Presenter:

Jason Estep, J.D., Public Service Associate, J.W. Fanning Institute for Leadership Development, University of Georgia

Jason Estep is a public service faculty member at the J.W. Fanning Institute for Leadership Development. While focusing on youth leadership development, he has considerable experience with curriculum development, program design and implementation, and evaluation of programs serving diverse audiences, whether youth or adult. Prior to joining the Fanning Institute, Estep served Georgia 4-H as the state specialist for leadership and civic engagement, responsible for planning, facilitating and evaluating dynamic educational programs for youth ages 9-19. Before working in youth development, Esteppracticedlaw with large firms in Atlanta and Washington, D.C. He helped train, coordinate and supervise attorney teams working on corporate litigation, antitrust matters and government enforcement actions.