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Discover how you lose your power when you talk and what you can do to get it back. Learn how to deal with anger and criticism effectively.
/courses/business-and-leadership/get-assertive
This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. The days of making critical business decisions by instinct or coin toss are long gone. If you are planning a...
/courses/business-and-leadership/introduction-to-business-analysis
This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an...
/courses/business-and-leadership/administrative-assistant-fundamentals
This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.For complete course details, please visit the ed2go Online Career Training web site.
/courses/business-and-leadership/certified-wedding-planner
You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll take a look at that, as well...
/courses/business-and-leadership/customer-service-fundamentals
All elements of distribution and logistics management will be covered, including physical distribution, warehouse selection, material handling, packaging, order fulfillment, customer service, inventory management, receiving, production stores, and...
/courses/business-and-leadership/distribution-and-logistics-management
You'll learn about the practicalities of planning events and the dazzle of designing them. From permits to pyrotechnics, this course will teach you how to design, plan, implement, and evaluate special events.This online certificate program is offered in...
/courses/business-and-leadership/event-management-and-design
This course will help you succeed in the supply chain management field. You will learn which actions to take when confronted by almost any situation. You'll understand how to represent top management's interests on the shop floor, and you'll know how to...
/courses/business-and-leadership/supply-chain-management-fundamentals
Revenue Administration familiarizes you with the types of revenues that governments typically generate. You learn the history of types of revenues and about current trends in governmental revenue administration. As you progress through each lesson, you...
/courses/governmental-training/revenue-administration
Treasury Management will familiarize you with the legal and political considerations and parameters within which a treasury management system functions. In addition, you will learn about banking systems and how they affect local government treasury...
/courses/governmental-training/treasury-man