Business Process Management Certificate

Help your Organization to Improve Performance
Every organization has its own business processes for getting work done. And every organization needs to continually improve its processes in order to improve performance. 

Business Process Management (BPM) is a discipline that companies use to build a culture of continuous improvement. BPM enables an enterprise to align its business processes to its business strategy. By improving specific work activities, the organization expects to attain ever-higher performance goals. 

Snapshot

  • Format: Online

    Hours: 60 hours / 6 CEUs

    When: Sept. 15 - Dec. 8, 2014

    Cost: $2,299

Learn how to use this strategic approach for cutting costs; improving quality, service, and productivity; and minimizing risks.  The University of Georgia offers Business Process Management Certificate — a comprehensive program that gives you practical, hands-on experience in using BPM concepts. The in-depth training includes weekly instructor-led online sessions on Tuesdays from 7 to 8 p.m., reading assignments in one authoritative book, presentation videos, case study examples, and BPM tool templates. 

Business Project Management Comprehensive Body of Knowledge (BMP CBOK®), a book published by the Association of Business Process Management Professionals (ABPMP), serves as the foundation of this course.

 

What You Will Learn:

  • How BPM can help your organization improve its performance and meet strategic goals
  • Principles of BPM, including its goals, elements, and benefits
  • BPM lifecycle and a roadmap for process modeling, analysis, design and execution
  • Tips, tools, and techniques for implementing BPM smoothly and efficiently
  • BPM tools and how to use them
  • How to monitor and measure results, and much more!

Who Should Attend?

  • Senior executives responsible for leading the deployment of Business Process Management
  • Anyone responsible for planning and executing BPM projects

 

BPM expertise is in high demand!

According to Forrester analyst Connie Moore, “A new career field is emerging for business process professionals, fueled by the growth of business transformation, business improvement, and business optimization projects.”  

She wrote that in 2006 – and reiterated her point in 2013 with this observation: “More and more senior execs are embarking on business process transformation. These new changes are catalyzed by many things: new business models made imperative by a new market leader, new threats or opportunities because of rapid changes in technology, a much more customer-centric business strategy, aggressive global expansion plans, or something else. As a result, many organizations are working to become process-driven by 2020.”

Click on the Downloadable Content links to the right for more information about course content and frequently asked questions. 

Course Information

Course Number: 

82559

Course Date: 
Monday, September 15, 2014 - Monday, December 8, 2014
Course Date Info: 

Once-a-week live classroom sessions with the instructor will be on Tuesday evenings 7:00 p.m. - 8:00 p.m. These sessions will be archived for later viewing if the student is unable to participate in these live meetings. 

Course Format:
Online, cohort-based, with asynchronous activities and live online classes 

Course Fee(s): 

$2,299

Continuing Education Information: 
  • A Certificate of Program Completion from the University of Georgia
  • 6.0 CEUs for 60 contact hours 

Definition of CEUs.

Sandy L. Furterer, PhD, is an acclaimed researcher, writer, instructor and consultant. She has more than 20 years of experience in business process and quality improvements. She is an American Society for Quality (ASQ)-certified Six Sigma Black Belt. Using Six Sigma and Lean principles and tools, she has helped Fortune 100 companies, local governments, and nonprofit organizations to streamline their processes and implement information systems. 

  • ABPMP Guide to the Business Process management Common Body of Knowledge (BPMCBOK®) Version 3.0, 1st Edition, Association of Business Process Management Professionals, Terre Haute, Indiana, 2013.
    ISBN‐13: 978‐1490516592; ISBN‐10: 149051659X