Help your organization improve processes and quality.
"Lean Six Sigma" is a comprehensive set of principles many companies use for continuous improvement of their business processes.
In this four-week online course, the University of Georgia introduces you to Lean Six Sigma principles. You’ll become familiar with the overall methodology and basic tools of process improvement. You’ll gain an overview of Lean Six Sigma, equipping you to be a valuable participant in your organization’s process improvement projects.
The program includes:
- audio presentations with corresponding visuals
- asynchronous discussion boards
- weekly, instructor-led, live Web sessions to help you master the course material
What is Lean Six Sigma?
It combines several methodologies:
- Six Sigma is an enterprise-wide, project-driven quality improvement approach that emphasizes a systematic approach to problem solving and making decisions based on data. Six Sigma results in increased customer satisfaction, improved quality and reduced costs.
- DMAIC is a five-step methodology used for projects aimed at improving an existing business process.
- Lean is a method that concentrates on reducing waste by improving work flow and eliminating mistakes.
Together, these methodologies provide companies a powerful means to delight their customers and improve bottom-line results. Initially implemented in manufacturing firms, Lean Six Sigma techniques are now being used by hospitals, educational institutions, banks, retail operations, insurance companies and other service-related industries to reduce waste, improve customer service, and reduce costs.
May Session –
Wednesday, May 7 – Wednesday, May 28, 2014
$769 (Does not include textbook)
20 hours/2.0 CUE's
Upon successful completion of the course, the student will be awarded 2.0 Continuing Education Units (CEUs).