About this course
Learning objectives
After completing this course you should be able to:
- Explain how sampling works.
- Discuss the sampling design process: definition of the target population, best modes to reach that population, determination of the sampling frame, selection of sampling technique(s), determination of sample size, and execution of the sampling process.
- Explain the differences between probability and non-probability samples, the benefits, drawbacks, and when each might be used.
- Discuss the major types of probability sampling (simple random, systematic, stratified, and cluster), their benefits, drawbacks, and when each might be used.
- Discuss the major types of non-probability sampling (convenience, quota, and snowball), their benefits, drawbacks, and when each might be used.
- Explain the differences between landline and mobile phone sampling.
- Describe sampling techniques and sources specific to Internet data collection, including mobile research.
- Discuss the survey assignment process and understand the potential bias implications of routing, targeting, prescreening, and prior survey exposure.
- Describe the concept of consistent sampling both in terms of a consistent sample frame and how sample is drawn and quotas are set against that frame.
- Discuss how a single sample frame is not necessarily connected to a single mode and that having multiple points of contact for the same person can increase response rates.
- Describe how the screener section of the survey, as well as dropouts, data quality, and technical issues, will ultimately impact the “sample” that completes the survey.
- Describe the challenges in obtaining representative samples and how representative samples can be improved at the selection stage or through weighting.
- Describe when to use margin of error calculations and confidence levels when reporting results.
- Explain how to use the principles of sampling to make judgments about representativeness and bias in secondary data.
- Describe the challenges researchers face when developing samples for global studies.
- Identify the ethical considerations in sampling as applied to both end users (“clients”) and participants.
This course is not intended to provide legal guidance or advice. While the codes of industry associations offer some guidance, researchers also may find it necessary to consult with local legal counsel in the jurisdiction(s) where the research is to be conducted in order to ensure full compliance
Who should attend?
- Entry-level researchers looking for a solid introduction to sampling for market research.
- Mid-level staff seeking to expand their skillsets.
- Experienced researchers looking to catch up with the latest developments.
- Corporations seeking professional development options for their internal training portfolio.
- Supplier-side researchers seeking courses for new-employee onboarding
- Researchers who plan or execute research projects.
- Analysts needing to understand how a sampling method can create bias.
- Client-side researchers responsible for writing RFPs and evaluating proposals.
- Any researcher or analyst who needs to better understand key sampling concepts so that they can speak knowledgeably with their clients and sample providers.
- People just entering the research field who want to understand the full process of market research from beginning to end.
Continuing Education Information
Students successfully completing graded components earn a Digital Badge (Opens in a new window) and 0.9 University of Georgia Continuing Education Unit (Opens in a new window) (CEU) from The University of Georgia.
As a graduate of the course you will be recognized by industry associations, employers, peer groups and other professionals as understanding how to translate your research findings into reports and presentations that grab your audience’s attention, address the business decision your client needs to make, and offer sound and useful recommendations. This recognition will help you advance in your company and the industry.

CAIP Canada (Opens in a new window) also recommends the course for candidates looking to fill in the gaps or gain a refresher in specific areas.
Requirements & policies
Accommodations
The University of Georgia Center for Continuing Education is committed to providing equal access to continuing education programs for students living with permanent or temporary disabilities. Learn more about the program accommodations (Opens in a new window).
Schedule
Enroll at any time and complete the course’s required graded components within 30 days.
Fees & funding information
$359 – Standard Fee
$329 – Association Discount (Members* of: Insights Association; ESOMAR; Canadian Research Insights Council, The Research Society, Intellus Worldwide, QRCA, AMAI, WAPOR-Latinoamérica, MRII Board of Directors, UGA MMR Advisory Board.)
$50 – One-Month Extension (only one extension is granted per participant)
*Membership will be verified.
Prepayment is required to be registered. The prices listed are per person (US Funds). Prices are subject to change.

Technology
Take advantage of the different features (PDF files, URLs/links to external websites, animated exercises, audio and video clips) you should use a browser such as Chrome (Opens in a new window), Firefox (Opens in a new window), Microsoft Edge (Opens in a new window), or Safari (Opens in a new window) and a fast internet connection provide the best experience. The online platform supports many popular web browser versions. To find out if your computer’s current software configuration is compatible, see System & Software Requirements (Opens in a new window).
Prerequisites
There are no prerequisites for this course. However, you are encouraged to consider our online Principles Express course, Market Research Design and Data Identification (Opens in a new window) prior to enrolling in this course.
Textbooks
Malhotra, Naresh K., Essentials of Marketing Research: A Hands-On Orientation, Pearson Education: Upper Saddle River, NJ. ISBN-13: 978-0-13-340182-0 (digital subscription edition)
Included in the online course are suggested reading assignments from the above textbook. These readings are not required content and will not be part of the testing for the course. The textbook suggestions are simply intended to add additional depth to your understanding of the topic.
Details are subject to change.
People & organizations
Author
Keith Phillips – Senior Methodologist, Dynata
Keith is the Senior Methodologist in Dynata’s Knowledge department. Keith’s role at Dynata (formerly known as Research Now SSI) includes conducting primary research projects, helping clients with the research issues they face on a day to day basis, training colleagues, and working to support company-wide sampling initiatives. Prior to joining Research Now SSI in March of 2010, Keith was a Senior Research Manager in the Motion Picture Division of OTX Research, which he joined in 2004. Keith has presented webinars for the AMA, ARF, AAPOR, ESOMAR, GreenBook, and Quirk’s. He has presented live at AAPOR, ARF Rethink, and ESOMAR Congress among others. Keith graduated in 2001 from the University of Connecticut with a Bachelor’s of Science in Business Administration and a focus in Marketing.

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