Our Sales Operations Science program covers all the critical areas required to effectively drive the productivity and capacity of a company’s selling resources.

Delivered online, this 10-week comprehensive on-demand program is taught by industry experts and supplemented with optional live/online instructor-led classes.

Offered through a partnership between the University of Georgia Center for Continuing Education and Ziplines Education.


Format: Online

Hours: 70

Credits: 7.0 CEUs

Cost: $2,150

What you’ll learn in the Sales Operations Course:

  • Lead Management: Understand a lead and how Salesforce and other CRMs help you manage leads.
  • Sales Performance Management: Explore how systems and structure support sales team success.
  • Strategic Sales Performance Metrics & KPIs: Explore the metrics required to ensure optimal sales performance.
  • Planning & Execution Frameworks: Explore the Business Model Canvas and define key activities for process improvement projects.
  • Sales Incentive Plans & Territory Management: Find how incentive plans and territories interact to help sales teams zero in on company goals.
  • Quota Setting & Performance: Explore quota-setting best practices and plan measures and mechanics.
  • Go-to-Market Strategy: Explore go-to-market strategies and differentiate.

Whether focused on a new job search, switching careers, or advancing your current role, you'll find the support you need to succeed and meet your unique career goals.

Course Information

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For complete course dates and details, please visit Ziplines Education's UGA Sales Operations website.

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